Drainage Solutions

I think everyone on your team did an excellent job. From the initial call for a quote to review and having the quote was excellent. Very fast. Follow-up and scheduling was beyond what most companies do. The work was done well with no disruptions to our associates. Great job.

I was thoroughly impressed with the way your company and personnel handled this project. From the first phone call to the site meeting to the proposal to the scheduling of the work. Not once did we have to call your staff to see what was going on. The follow through from your offices and personnel was very professional. Hardly any contractor ever gets the job address and the billing addresses correct. Everything was near perfect as far as these 2 small jobs went. Will use your company again and will definitely refer others to ACI.

My wife and I met your sales rep at the job site to review the completed work. As I told the rep towards the end of the meeting, while we are extremely pleased with the end result, what we really appreciate was his overall handling of the project. The ADA legislation, both state and federal, imposes on the property owner a very precise set of requirements that must be set in cement and asphalt. Failure to meet those requirements can result in ongoing, serial, lawsuits brought against the property owner by private individuals. As a result, I was very stressed about making sure that what was to be done was clearly communicated in order to ensure that all those involved were operating under shared expectations. Your rep responded to all of my concerns, questions, and requests (even those he couldn’t accommodate) with patience and understanding in a pleasant and respectful manner. As to the implementation of the shared expectations, your crew must be artists. I didn’t see how they were going to be able to meet the close tolerances of the ADA requirements when working with concrete and asphalt. But, according to the percent grade level, they did. So give your crew a high five from us for a job masterfully done. Thanks very much to you and your crew.

I really enjoyed working with ACI, this was my first experience with you. I would say the most beneficial feedback I can give you is the communication was wonderful. So many e-mails confirming the work commencing and completing which really helped keep us all in the loop and assured you as our vendor were on top of it all. Thanks again and we will be contacting you for future work at our buildings.

I wanted to let you know I drove out to this site this morning and saw the patching work. I was very impressed with the patching that was completed. The seams looked very good and level. Thank you very much!

Your company has done consistently excellent work for us. I have appreciated the straight forward and very honest approach of ACI. ACI is a trusted partner which I value greatly.

The project went great on all levels. Your rep does a fantastic job with communication and staying on top of the overall project. He’s quick to respond and address any project needs as they develop. The work itself looked top notch when completed and we’re excited for our continued partnership together in the future.

It is another great year to work with ACI. I have another couple of projects I will be using ACI for this summer. You guys do great work and I am very happy with the work your company does.

We have been very pleased with the service we receive from ACI including everyone we have dealt with in the company. They have been prompt, professional and gone out of their way at times to accommodate us.

I couldn’t have been happier with the work that was done here. From the estimating to the site work, all was well done & very professional.